We attach great importance to the processing and preservation of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”).  

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WISH&MOON is committed to respecting and protecting your privacy. Our goal is to be clear about what information we collect and how we use and protect your personal information.  

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The following Privacy Policy outlines how we may collect, use, store and process your personal information.

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This Policy is based on the following principles:

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• Personal data is processed in a legal, fair and transparent manner;

• Personal data will only be collected for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with these purposes;

• Personal data will be sufficient, relevant and limited to what is necessary for processing;

• Personal data will be accurate and kept up to date with every effort to delete or correct it without delay as necessary;

• Personal data is stored in such a way that the identity of the data subject can be determined, but as long as it is necessary to process it;

• Personal data will be processed in a way that ensures appropriate security;

• Unless personal data is required to provide services to third parties by contract;

• Data owners should easily exercise their rights.

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What Personal Information Is Collected?

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Personal information is data that can be used to identify or contact you. name - surname, company information, phone number, address, e-mail addresses.

With the information received from you by our store, campaigns, new products and promotional offers that we will make in certain periods can be sent.

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Protection of Your Information

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Your personal data will never be shared with any third party.

After logging in to your account, you can access and edit personal information. To log in, you need to know your login credentials (email address and password). There is no way to access personal information without knowing the login credentials, so no unauthorized party can access this information. Therefore, we ask you to keep your password confidential and not to share it with anyone. If you know or suspect that you have lost your login information or that someone else has accessed your account, please notify us immediately.

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The user (you) guarantees that the information he provides is true and correct and undertakes to notify us of any changes in this information. The user shall be solely responsible for any damage or loss that our website, website administrator or any third party may suffer due to incorrect, incomplete or incomplete information specified in the registration form.

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When You Create an Account

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We may collect and process the following information:

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Email address, name-surname, phone number, billing address, shipping address, products visited and liked, order history

We use the above information for the following purposes:

• So you can create your account

• Thus, you can pre-record the information that will be asked at the checkout.

• Thus, you can manage your account and facilitate the purchasing process.

• So you can check your order history

• So you can quickly login to wish&moon.com and not have registered any account.

• To provide you the product you may like

The legal bases for processing your personal data are:

• The processing of your account is based on our legitimate interests*, so we may, for example, provide you with access to your order history, list of favorite products or at checkout so that we can facilitate your purchases.

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On Your Purchase

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We may collect and process the following information:

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Email address, name-surname, phone number, billing address, delivery address, payment information details**

** When purchasing, make sure your payments are secure. WISH&MOON only collects payment identifiers, not your payment data. All your bank information is collected only by our payment service providers certified for security standards.

We use the above information for the following purposes:

• So you can buy your order

• So we can prevent and detect fraud

• Thus, you can receive updates about your order via e-mail, sms or our application.

• So you can receive marketing communications via email or SMS.

• So that we can inform you about changes in our services

• So you can get your refund and we can manage the whole return process

The legal bases for processing your personal data are:

The processing of your personal data, with you WISH&MOON  (to fulfill and deliver your purchases) is necessary to comply with our legal obligations and legitimate interests* ​

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Use of Cookies

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We use cookies when you visit our website - These can be enabled/disabled through your browser settings or our cookie settings. Below you can learn how to manage cookies on your devices.

Cookies are data files that are stored on your device (computer, smartphone, etc.) when you first visit a website and can hold small amounts of information.

Cookies can be used to navigate the website, allow you to add products to your shopping bag, save your language preference, analyze the number of visitors to our site, evaluate the success of our advertising campaigns, offers and communications, or the website works efficiently and securely.

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